Operations Administrator

Flint, MI

Full Time

Mid Level

We are seeking a dedicated Operations Administrator to lead our team in providing exceptional care to our residents. The ideal candidate will possess strong leadership skills and a comprehensive understanding of home community care, AFC, and long-term care services. This role is pivotal in ensuring that our organization meets regulatory standards while delivering high-quality care to our residents.

Duties and Responsibilities:

Prepare for site reviews, licensing inspections and audits by:

Remaining current with updates made to licensing and CMH requirements
Completing internal audits

Communicate with but not limited to:

CMH (Corporate Compliance, Contract Manager, Quality Improvement Team, Support Coordinators)
Guardians
Vendors (Case Manager, etc.)

Create and Oversee implementation of Corrective Action Plans
Create companywide policies and procedures

Revise policies and procedures when needed
Enforce policies and procedures
Plan and review compensation actions

Manage, coach, and mentor

Operation Associates

Monitor various daily, weekly, and monthly managerial tasks and responsibilities

Oversee all requirements for all employees

Oversee orientations and training, background checks, medical clearances, etc.
Schedule refresher training (CPI, CPR, TB and Receipt Rights)

Oversee all Flatrock residents
Oversee the completion of progress notes
Oversee the completion of Critical Incident Reports
Oversee requested CMH documents (IPOS, Behavior Plans, Crisis Plans, Psychosocial)
Oversee Licensing paperwork, CMH paperwork, etc.
Ensure staff maintain a high level of ethical and professional standards
Participating in applicable Coordinated Care Professional Services, LLC, committees
Oversee the implementation of CARF
Contracts and licensing applications
Flexibility and commitment to working the hours and times required to perform the responsibilities of the job, including evenings and weekends as may be necessary
Maintain a positive, open relationship with all management and staff
Utilize all communication tools including FIN
Maintain and advocate for all Flatrock residents’ rights
Complete any additional tasks assigned from Chief Operating Officer

Requirements:

Must have a bachelor’s degree in health administration or a related field required
Must have 2-3 years of leadership experience
Must have 2-3 years of experience in compliance with Federal, State, and local regulations.
Present or current experience with behavioral health issues

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Do you have a bachelor's degree in health administration or a related filed?* Yes

Do you possess a minimum of two years of experience in compliance with state, federal, and local regulations? explain*

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"Do you have current or previous experience working with behavioral health issues? "If so, where did you gain your current or previous experience working with behavioral health issues*

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Flatrock Manor

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Operations Administrator

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