Duties and Responsibilities 

• Provide ongoing mentoring, coaching, and training to all leads and direct care staff  

• Complete debriefing on all incident reports  

• Coach staff on appropriate ways to write Incident Reports (IR)  

• In-Servicing Plans   

• Lead weekly Lead Trainings and monthly Staff Trainings   

• Create annual performance appraisals for every staff member  

• Oversee the daily duties and responsibilities of all staff in the home  

• Oversee the use of proper CPI physical management skills 

• Maintain a positive relationship with management and staff 

• Maintain and advocate for all Flatrock residents’ rights 

• Create and oversee schedule on daily basis that is appropriate to needs of residents 

• Promote home and community interaction 

Documentation  

• Monitor and train daily documentation including, shift notes, staff checklist and shift logs  

• All IRs that happen in the home.  It is the floor manager’s responsibility to ensure follow up has happened for each IR including debriefing 

• Written coaching documentation 

Communication  

• Communicate with clinical team regarding resident’s progress, plans, and concerns  

• Maintain a positive, open relationship with all management  

• Utilize all communication tools including Microsoft Teams, text and phone, email, and Flatrock Information Network (FIN) 

• Educate, train, and advocate for all Flatrock Inc. residents’ rights   

• Communicate with guardians, case managers, and others who share responsibility for our residents  

Qualifications 

• High School Diploma or GED 

• 1+ years of care home experience, required

• 1+ years of leadership experience, required

• Present or current experience with behavioral health issues